If you have a question that is not answered please take a look at our frequently asked questions below.

Are your items authentic?

Yes ! Everything DesignerBrandsforLess, inc. sells is purchased directly from manufacturers, retailers or designers and guaranteed authentic or your money back.

Since you offer up to 90% off of retail can I expect quality items?

DesignerBrandsforLess, inc.  Offers brand new designer products from major manufacturers and upscale department stores at a fraction of retail.  All of our items come directly from manufacturers and retailers and are guaranteed 100% authentic or your money back.  Some of the products we offer were previously available for sale in a catalog or retail store and may have been handled by their customers however 99% show no signs at all.

What does NWT mean?

This means "new with tags" and is used to describe a brand new item with the tags still attached.

Can I shop by size?

DesignerBrandsforLess, inc.  sells thousands of items each week at our store locations and we hope to do so online as well.

Our inventory is constantly changing.

Since our inventory changes daily, we can't promise that we will have the exact same item or size in our inventory tomorrow.

We sell our items for well below retail, so we are not able to offer this exchange service.

Please read our return policy for more information.

How do I know if apparel is true to size?

Sizing often varies between designers. Please refer to the Sizing Guide or the brand manufacturer's website for more specific sizing information.

Are measurements available?

We supply some measurements, but because of our low starting prices we are unable to list all measurements.

DesignerBrandsforLess, Inc.  stated measurements listed are within 1-2 inches including inseam, length and bust across.

Due to manufacturer variations in materials, fabric and stretch content, we cannot be responsible if measurements are not exact.

Best Price Guarantee

What is the Best Price Guarantee?

From designer overproductions to department store overstock, DesignerBrandsforLess, inc.  can purchase the excess items at a fraction of the retail cost.

In turn, we pass these savings right on to you, giving you the BEST PRICE GUARANTEED!

We will match any direct competitors catalog or online price within 14 days of purchase!

This offer applies to all in-stock merchandise.

The guarantee only applies to the actual price of the item and does not include shipping.

The item must be authentic and the exact make, model, size, brand, and condition as the one purchased on DesignerBrandsforLess, Inc.

The item must be in stock and available for immediate delivery from the competitor's site.

Refunds will be applied back to your original payment method within 7-10 days.

Purchasing from DesignerBrandsforLess, Inc.

We do not ship to the following countries:

• Azerbaijan
• Bosnia / Heresgovina
• Burma/Myanmar
• Co´te d'Ivoire/Ivory Coast
• Democratic Republic of the Congo
• Cuba
• Guadeloupe
• Iran
• Martinique
• Mexico
• North Korea
• Romania
• Russia
• Somalia
• Sudan
• Syria
• Zimbabwe

Can I combine multiple items to save on shipping?

Yes, as long as your items qualify.  Learn how to save on shipping.

Shipping

How much is shipping for my order?

Shipping is free in the United States. First item in an international shipment is full price shipping while any additional items in that order is 50% off shipping.

Do you offer fast shipping?

Yes, Most domestic orders will leave our warehouse within 1 -3 business days from receipt of your payment.

International orders: Most international orders will leave our warehouse within 1 business days of the payment date.

If you need your order sooner, we offer Fedex, Two Day Delivery, and Overnight Delivery at extra change and your items will leave our warehouse within one business day of the payment date.

Due to slow customs processes, packages can take up to 1-2 weeks to arrive.

We recommend to customers who are having orders sent to Armenia, Australia, Brazil, Canada, France, Israel, Italy, Kazakhstan, Moldova, New Zealand, Poland, Spain and Ukraine, to choose Express Delivery to receive your packages sooner.

Due to slow customs processes, packages can take up to 4-8 weeks to arrive.

Can I ship to a different address?

Sure, during the checkout process, specify where you want the items to ship. Make sure that if you are paying with a credit card, you have the correct billing address entered.

Do you ship to APO/FPO addresses?

Yes we do. Rates are the same as U.S. domestic.

What countries do you ship to?

We ship worldwide to most countries. However, we do not ship to the following countries:

Azerbaijan, Bosnia and Herzegovina, Burma/Myanmar, Co´te d'Ivoire/Ivory Coast, Democratic Republic of the Congo, Cuba, Guadeloupe, Iran, Martinique, Mexico, North Korea, Romania, Russia, Somalia, Sudan, Syria, Zimbabwe.

Returns, Damaged Products or Incorrect Orders

I received the wrong item. What do I do?

Contact us through email at any time

My order was damaged. What do I do?

Contact our Customer Service Team. We ask that you please contact us before leaving feedback so that we can make it right.

Why does the photo look different than the stated color?

Due to differences in lighting, fabric textures, and your computer settings, colors can differ. We try to describe the color exactly as the manufacturer has described it. However, we are not responsible if the item color differs slightly from the color on your monitor.

How do I return my order?

We want you to be completely happy! If for any reason you are not happy with your purchase we will gladly accept returns (excluding swimwear and intimate bottoms and fashion jewelry).

You will receive a full refund for the cost of the merchandise less all shipping costs.

1. Item(s) must be returned in original, unused condition within 30 days with original tags/packaging. If there are any signs of wear, heavy perfumes or smoke the item will be mailed back to you.
If applicable, any protective inner lining must be intact. Intimate apparel bottoms including panties and swimwear bottoms are non-returnable.

2. When we receive your package we will process the return within 5 business days. You will receive a refund for the purchase price less all shipping costs.

If applicable, any protective inner lining must be intact. Intimate apparel bottoms including panties and swimwear bottoms are non-returnable.

3. When we receive your package we will process the return within 14 business days. You will receive a refund for the purchase price less all shipping costs. The Returns Authorization Form must be completed and included in the box.

Thank you from all of us at DesignerBrandsforLess, inc.. Enjoy your shopping and come back soon!

Legal disclaimers:

All products sold by DesignerBrandsforLess, inc.  are authentic products, which are sourced from manufacturers, retailers, wholesalers, designers and catalog retailers.

Trademarks and brand names displayed on our website or in our product listings are the sole property of the trademark owners and are not the property of DesignerBrandsforLess, inc..

DesignerBrandsforLess, inc.  expects that all bidders will pay for the items they have bid on, and likewise, we aim to provide our customers with the items they have won. If for some reason the item is unavailable we will make every effort to contact our customer and remedy the situation.

DesignerBrandsforLess, inc.  is not responsible for the fabric content, the cleaning method, and / or the durability of a product, which are the responsibilities of the apparel, shoes, or accessory manufacturer.

Photographs taken by our photographers are the property of DesignerBrandsforLess, inc.  and may not be used; unless we give you written permission to use them.

DesignerBrandsforLess, inc. / DesignerBrandsforLess1 is our eBay user ID and our copyrighted company name.